HEARTFELT IT TEAM

At Heartfelt IT, we pride ourselves on delivering reliable, professional, and proactive IT services to businesses and nonprofit organizations across North America. Our team of certified IT experts specializes in managed IT services, cybersecurity, network management, and data protection, ensuring your technology runs smoothly and securely.

Whether you’re a small business, a growing organization, or a nonprofit working to make a difference, we provide the expertise and support you need to succeed.

Sergey Poltev

The Founder & CEO

Andrii Vasylenko

Operations Manager

Anna Griga

Financial Manager

Stepan Poltev

Chief Technology Officer

Sarah Trajano

Web Developer

Joe Costales

Offsite & Procurement Engineer

Ellen Quimpano

Marketing Manager

Ronilo Aguila

Technical Engineer

Julius Bea

Technical Engineer

Why Choose Heartfelt IT?

• Certified IT Professionals: Our team is highly trained and holds industry-recognized certifications, ensuring your business gets top-tier service.

• Proactive IT Support: We identify and solve issues before they impact your operations, keeping your systems running without interruptions.

• Comprehensive Solutions: From managed IT services to cybersecurity and cloud solutions, we cover all your IT needs under one roof.

• Tailored Nonprofit IT Services: We understand the unique challenges nonprofits face and offer cost-effective, scalable IT solutions to help maximize your impact.

• Client-Focused Approach: We work closely with you to understand your goals and deliver tailored IT solutions that grow with you.

With Heartfelt IT, you’ll gain a trusted partner dedicated to protecting your business, optimizing your systems, and supporting your mission. Contact us today to see how our team can simplify and secure your IT infrastructure!

Accessible technology solutions, assessments, planning, and cloud computing for nonprofits in Ottawa, Canada, and across North America. We understand limited budgets and IT expertise, and offer help through grant writing, consulting and tech support.

Copyright © 2025, Heartfelt IT