Managed IT Services: Focus on Your Mission
At Heartfelt IT, we understand that technology should support your mission, not distract from it.
Our Seamless Operations with Heartfelt IT Support service provides reliable and responsive technical assistance to keep your systems running smoothly, so you can focus on what matters most: making a difference in your community.
IT Concierge Service
A full suite of services all included in one monthly fee!
Unlimited Remote IT Support
Support is available
Monday - Friday
7AM-7PM EST
Unlimited access to IT engineers for resolving any issues with computers, software, email accounts, shared access, network issues etc.
Ongoing Computer Tune-Up
All computers are patched, optimized, and protected
• All computers work properly
• Daily health checkups
• Optimal performance configuration
• Regular OS patching
• Regular software updates
• Monitoring of hardware incidents
Smart Computer Refresh
Computer Lifecycle Management
• Computer Inventory Management
• Replacement Planning
• Free Computer Replacement Labour
• Installed Software Inventory
• Computer Warranty Management
• Old computer Data Sanitization
• Old computer Donation
Daily Backup
Protection for Email and Cloud Documents
• Daily Backup with unlimited storage for:
- Emails
- One Drive / Google Drive documents
- Share Point websites / Share Google Drives documents and SharePoint sites.
• Microsoft 365 / Google Workspace Policy Management to protect accounts against breaches
• DNS setup preventing from email spoofing, ensuring no one can send messages pretending to be from your email address
Password Manager
Enhance passwords security in your organization to Enterprise level
Learn more in videos below:
IT Spend Vendor Management
A smarter, simpler way to manage contracts
• Manage contracts, vendors, and renewals in one place; always accessible and up to date
• Gain complete visibility, optimize your IT and SaaS spend, and maximize the value of every contract
• Stay ahead of renewals with proactive alerts and effortless tracking
IT Spend Vendor Management
Don't let IT challenges hold your nonprofit back
Contact us today to learn more about our Seamless Operations with Heartfelt IT Support service and experience the benefits of reliable and responsive technical assistance.
Accessible technology solutions, assessments, planning, and cloud computing for nonprofits in Ottawa, Canada, and across North America. We understand limited budgets and IT expertise, and offer help through grant writing, consulting and tech support.
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